Insurance & Billing
Insurance Billing and Out of Network Benefits
This practice is out-of-network (OON), which means we don't bill insurance directly. Many PPO plans include OON benefits that can reimburse you for a portion of session fees — but managing the claims process is often cumbersome, and clients find they aren't getting the reimbursement they need to work with the provider they actually want.
How We Make It Easier
We have partnered with Mentaya to make this easier. After each session, we enter your session information and Mentaya automatically submits a claim to your insurance on your behalf, with reimbursement going directly to you.
What is a Single Case Agreement?
A Single Case Agreement (SCA) is a negotiated contract between an out-of-network provider and an insurance company that allows a specific client to receive care at in-network rates for a defined episode of treatment. SCAs must be requested and approved before services begin. They are most viable when there is a documented gap in network — no in-network provider with the relevant specialization, long wait times, or a clear mismatch between available providers and the client's clinical needs. Given this practice's specialized work with BIPOC clients, poly and non-monogamous relationships, T/GNC/NB individuals, high-conflict couples, and substance use recovery, there is often a legitimate network adequacy argument to be made. Reach out to discuss whether an SCA may be worth pursuing in your situation.
Session Fees
Session fees range from $100 to $300, depending on the therapist and the needs of the client. We are committed to making care accessible — please reach out to discuss what works for your situation.
Cancellations with less than 24 hours' notice, and missed. We waive this fee for emergencies, including medical or psychiatric hospitalization. If you join late, the session still ends at its scheduled time. If a technical problem on our end cuts a session short, we will reschedule at no cost. A sliding scale may be available on a limited basis. Contact us to learn more.
Your Right to a Good Faith Estimate
Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected costs for services before your first appointment — or at any time upon request. This applies to clients who are uninsured or who choose not to use their insurance (self-pay clients).
A Good Faith Estimate includes the expected session fee, anticipated frequency of sessions, and estimated duration of treatment. It is not a contract, and actual costs may vary based on your individual needs and the course of treatment. To request your Good Faith Estimate, please contact us at [email protected] before scheduling your first appointment.